The client portal
Your customers book a court, enrol a child and enter a team, and then they want to know what is next and what they owe. The client portal answers both on your own site, under one sign-in, without a phone call to the desk.
The portal is where Bookings, Programs, Competitions and invoicing meet the customer.
Everything a customer has with you, in one place
One sign-in on your own site
Each customer has one account on your venue’s own branded site, for everything they book, enrol in or pay for.
What’s next and what’s to pay
Their next booking and anything still to pay sit at the top of the account, before anything else.
Bookings, invoices, teams and registrations
All four are always in the menu. Invoices can be paid, or downloaded as a PDF.
Captains pay their team’s fees
A team captain pays team fees from their own account, rather than collecting cash at the first game.
Cancelling an unpaid booking
An upcoming unpaid booking can be cancelled from the portal. Changes to a paid booking go through the venue, and the portal says so itself.
Their notifications, their choice
Customers set their own notification preferences, including a switch to stop booking reminders.
The client app and the embeddable widgets are on every plan. On the staff side, role-based admin access for managers, coordinators and front-desk staff is the web admin, and the staff app is on the features page.
What it costs
The client portal comes with your branded site on every plan. On top of the subscription there is a 2.00% platform fee on what you take through the platform. Prices in Australian dollars (AUD). Stripe’s own processing fees are separate, and the plan limits, add-ons and annual rates are on the pricing page.
Every self-serve plan starts with a 30-day free trial. Card required, nothing charged until day 31.
See it with your own customers in it
Start a 30-day free trial — card required, nothing charged until day 31 — or take thirty minutes with us and we’ll walk you through it with your own venue in mind.
Start free trial Book a walkthrough
Or click through a real venue’s public site at demo.sweepa.io — no signup, nothing to cancel.